bh99o Terms and Conditions

To use bh99o services, you must meet the following eligibility conditions:

• You must be at least 21 years of age.
• You must register with accurate and valid information.
• Each person may hold only one account. Creating multiple accounts under the same person's name may result in all accounts being cancelled.
• You must use your own real name, a valid phone number, and accurate payment details.
• Operating an account on behalf of another person or using another person's information is prohibited.

bh99o may request relevant documents at any time for age verification. Failure to provide documents may result in the account being temporarily or permanently suspended.

2.1 Registration Process

When registering with bh99o, providing your correct name, an active mobile number, and a valid password is mandatory. bh99o reserves the right to cancel any account where false or incorrect information is provided.

2.2 Password Security

Keeping your account password confidential is entirely your responsibility. You should not share your password with anyone. If you suspect any unauthorized access to your account, notify our support team immediately.

2.3 Account Verification (KYC)

bh99o follows a Know Your Customer (KYC) verification process to ensure security and prevent fraud. A copy of a national ID card or passport may be required if needed. This verification may be mandatory at the time of a withdrawal request.

3.1 Deposit Rules

The minimum deposit amount at bh99o is ৳100. Deposits can be made easily via bKash, Nagad, Rocket, and bank transfer. Deposited funds are generally credited to the account instantly.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Approved withdrawals are generally processed within 5–30 minutes. Account verification must be completed before submitting a withdrawal request.

• The account must have a sufficient balance at the time of withdrawal.
• It is preferable for the deposit and withdrawal method to be the same.
• Additional verification may be carried out for suspicious transactions.
• Wagering requirements must be met before withdrawing winnings from bonuses.

3.3 Currency

bh99o only supports Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted.

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit up to a maximum of ৳5,000. To receive this bonus, the first deposit must be a minimum of ৳100.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 20 times (20x). This means winnings from the bonus will be withdrawable after wagering an amount equal to 20 times the bonus.

• The bonus must be used within a specified time limit.
• Withdrawing the original deposited amount before meeting the wagering requirement may result in the bonus being cancelled.
• bh99o reserves the right to change or cancel any promotion.
• Each user may participate in each promotion only once.

4.3 VIP Program

The bh99o VIP Program has three tiers: Bronze, Silver, and Gold. Playing regularly allows you to advance to higher tiers and enjoy various benefits including weekly cashback. A maximum weekly cashback of 0.4% applies at the Bronze tier, 0.8% at Silver, and 1.2% at the Gold tier.

5.1 Fair Play Policy

bh99o is committed to ensuring a fair and transparent gaming environment. All games use Random Number Generator (RNG) technology, which ensures that every outcome is completely impartial.

5.2 Prohibited Conduct

The following conduct is strictly prohibited and may result in account cancellation and forfeiture of winnings:

• Playing using any software, bot, or automated system.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Colluding secretly with other players to place bets.
• Using multiple accounts to take advantage of bonuses (bonus abuse).
• Using the platform for money laundering or any unlawful purpose.

5.3 Technical Issues

If a technical error or disconnection affects the outcome of a game, bh99o reserves the right to void that round. In such cases, the wagered amount may be refunded.

bh99o gives the highest priority to protecting users' personal information. We keep all data secure using SSL encryption technology. To learn about our detailed data protection policy, please visit the Privacy Policy page.

• We never sell your personal information to third parties.
• Information is not shared except when required by law.
• Users may update their information at any time.

7.1 Suspension by bh99o

bh99o may temporarily or permanently suspend or cancel any account under the following circumstances:

• If a breach of these terms is proven.
• If evidence of fraud, deception, or illegal activity is found.
• If suspicious transactions are found on the account.
• If the user is proven to be under 21 years of age.

7.2 Closure by the User

Any user may close their own account by contacting the support team. The opportunity to withdraw the balance will be given before the account is closed, however bonus funds are non-refundable.

bh99o strongly believes in responsible gaming. Gaming is a form of entertainment, not a source of income. We are committed to the mental and financial wellbeing of our users.

• Do not wager beyond your means.
• Avoid gaming to recover losses.
• Seek help if you notice signs of gaming addiction.
• You may use our self-exclusion feature.

To learn more about responsible gaming, please read our Responsible Gaming page.

bh99o strives to provide uninterrupted service, but accepts no liability in the following cases:

• Loss caused by internet connection problems or a fault with the user's device.
• Delays in transactions caused by a third-party payment provider.
• Unexpected technical issues or during system maintenance.
• Financial losses arising from the user's own gaming decisions.

For any dispute or complaint, please contact our support team first. We will make every effort to resolve each matter fairly.

All content on the bh99o website — logos, designs, text, graphics, software — is the intellectual property of bh99o. Copying, distributing, or republishing any part without prior permission is strictly prohibited. Game software and content are the intellectual property of the respective providers.

If you have any questions or complaints about these terms, please contact us:

•   Live Chat: Support available in Bengali 24/7
•   Email: [email protected]

Our support team is available seven days a week, around the clock, to assist you in Bengali.

bh99o reserves the right to change these terms and conditions in part or in full at any time. Updated terms will be published on this page with the effective date noted. Continuing to use the platform after new terms take effect will be considered acceptance of those new terms.